Mastercard complaint: Wrong Merchant Category Code

Name: Wrong Merchant Category Code
Item: Mastercard
Author: Austin

Open 27 May 2021 230 views Payment Providers

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Filed 27 May 2021 by Austin

Purchases at the subject Drug Store are coded Healthcare-Medical Service, while as the name implies, it is a Pharmacy. Visa has it coded correctly. After 40 years of using this Pharmacy, I am now being forced to change to CVS in order to capture either the LLBean rewards program or the Capital One 3% reward.

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Case details

Status: Open
Company: Mastercard
Filed: 27 May 2021
Desired resolution: Contact the store to verify that they are, in fact, a pharmacy and correct the code.
Problem: Pharmacy coded under wrong merchant category
About: merchant category code

Progress

Filed
Company notified
Company replied
Resolved

27 May 2021 Complaint filed and published
27 May 2021 Message from Bizzy: we notified Mastercard about this complaint.

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