Lufthansa complaint: Telephone representative knowledge
Filed 22 Jun 2022 by M.
I phone Lufthansa to ask if there is a Lufthansa lounge where I can wait before my flight from Istanbul airport. to Germany. I have used lounges at other airports.where there is a private lounge with food. and drinks. For example, I paid $59 to to use a United Airlines lounge at Dulles Airport near Washington D.C. I am willing to pay to be in a comfortable seat in a private waiting area. The Lufthansa person did not seem to know what I was talking about and could not give me a price for using a lounge, if one even exists. I was on hold for a long time and did not get the information I wanted.
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