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Liberty Mutual complaint: Terrible claims response

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Filed 29 May 2024 by Don

We have had Liberty Mutual for years. Our home incurred hail damage to the roof. Their adjuster said we needed a new roof and sent us to the “inside adjuster”, Nicole Reese, who proceeded to get cross with our contractor; refusing to even communicate. Nicole was very unprofessional. We asked for her manager. Never happened. Still hassling with them. We will be firing Liberty Mutual, as soon as we “resolve” this claim.

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