Lazada complaint: No customer service
Filed 9 Aug 2021 by wes
If you are doing online business but expect no people enquiry online you are being stupid, your so call virtual assistant is basically useless gimic trying to waste people’s time. No one is going to expect your delivery getting slow and therefore you need real customer service to follow up and let people understand what happened. Seems because you already monopolized the market, you don’t even care. No phoneline is not acceptable how can you even operate in Malaysia, MCMC please do your task to make sure online vendor actually be responsible for their platform. This is not my first time complain.
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