Lazada complaint: Can’t use cashback
Filed 13 Feb 2023 by Antoine
I ordered 12 goods on the English app of Lazada Thailand and earned 1,000 THB (approx. 30 USD). Within one month of receiving the goods I wanted to use the cashback for purchasing another item. I discovered that the cashback was already expired and I wasn’t ed about the expiration date. After contacting the customer service of Lazada I became aware that I received s in Thai which I can’t read. Lazada didn’t compensate me for the missed 1,000 THB cashback.
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