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Lazada complaint: Refund Rejected and item not returned

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Filed 14 Feb 2023 by Ian

Order 628867869210961

RA Code RN: 698688615010961

I purchased a devide to transmit video feed from my PC to my TV, after numberous attempts it never worked. I tried to get a refund from the seller, who rejected this. It then went to arbitration and lazada found in favour of the seller. He demenstrated the device worked transmitting from Computer to Computer, this wasn’t the problem it was Computer to TV which didn’t work. I decided to put up with this decision, but would like my goods back so I can sell them and recoup my money. It’s been sometime now and the goods havn’t been delivered back to me.

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