Kiwibank Complaint Sentiment: Neutral

Our sentiment meter has detected that Kiwibank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Kiwibank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Kiwibank complaint process

Do you have a dispute or had a bad customer experience with Kiwibank? Submit your Kiwibank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kiwibank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Kiwibank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Kiwibank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Kiwibank complaints chart

We have received 1 complaints about Kiwibank over the last 12 months. The graph below shows a monthly breakdown.

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Kiwibank complaint statistics

Curious about Kiwibank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 4 ratings

Kiwibank reviews: (4)

Authentic experiences shared by our community for your benefit.

demand for personal financial details

Complaint from thomasnz on 03 September 2023 about Kiwibank.

From: AML - Kiwibank SM Sent: Wednesday, 9 August 2023 1:25 PM To: truckertomnz@gmail.com Subject: Kiwibank Documentation Request CS4046943 Kia ora Thomas, We need your help filling in the gaps We recently completed a review of all your accounts with us. We... Read more

Comments: 0
Rating:

Service

Complaint from K bourke on 28 March 2023 about Kiwibank.

The service is so bad one teller for kiwi bank. One for post shop. The line is out the door you have to get in line of post shop but you want kiwi bank. The young girls don't know what... Read more

Comments: 0
Rating:

Incompetent and authoritative call centre worker

Complaint from Maanaia on 21 July 2022 about Kiwibank.

Today 21 July we rang the call centre to help us with a pin number to change the cell number of our personal details we were on hold for approximately 40 minutes. This happened at my step mothers home... Read more

Comments: 0
Rating:

Application of insurance on credit card

Complaint from Graham whalley on 09 March 2021 about Kiwibank.

Unfair application of credit card insurance and unfair closure of all my accounts having to get another bank to take my accounts on also no money for at least ten days as had no bank account for a sickness benefit... Read more

Comments: 0
Rating:

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