Skip to content
File a complaint

Kiwi.com complaints

Kiwi.com complaint: Kiwi.com is a SCAM

Open 126 views Travel

Filed 9 Jun 2023 by Monta

I bought tickets RIX-DPSDPS-RIX via Kiwi.com.
Kiwi.com sold me a booking RIX-DPS that I was not able to check in for due to mistake in booking(minimum layover time set by Emirates was not taken into consideration).
I found out about this on the day of my flight, when I was not able to check in for my flight. In order not to loose my vacation I bought new tickets to my destination.
When it was time to fly back, I found out that my tickets for flight back DPS-RIX are cancelled, since I did not board the first flight. Kiwi did not inform me about this. They did provide an alternative tickets to get me home (which I believe is an admission of guilt) but since the first flight was delayed, they did not help me any further and I had to buy tickets back to get home.
In result I paid Kiwi 1 900 EUR for original booking, than extra 1 337.16 EUR for my flight to DPS and 2 320.68 EUR for my flight home to RIX. My total loses from extra costs exceed 3000EUR.
I believe that Kiwi.com is a scam, selling impossible booking and not taking any responsibility.
DO NOT BUY TICKETS VIA KIWI.COM UNDER ANY CIRCUMSTENCES!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Kiwi.com? Start the discussion above.

Wronged by Kiwi.com too?
Make it sting!