Kiwi.com complaint: I paid for Flexi ticket, but did not get it

Name: I paid for Flexi ticket, but did not get it
Item: Kiwi.com
Rating: 1
Author: Shkumbin

Open 23 May 2023 76 views Travel

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Filed 23 May 2023 by Shkumbin

I have paid for a flexible ticket online with Kiwi.com. I have done this a few months ago because I wanted to get it cheaper, but I paid flexible just in case somethings happens due to the long period. Now, when I ask them, they tell me that I have not paid for that.

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Case details

Status: Open
Company: Kiwi.com
Filed: 23 May 2023
Rating: 1/5
Desired resolution: They should make my tickets flexible, as they were.
Problem: Paid flexible ticket option not recognised
About: flexible flight ticket

Progress

Filed
Company notified
Company replied
Resolved

23 May 2023 Complaint filed and published
23 May 2023 Message from Bizzy: we notified Kiwi.com about this complaint.

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Wronged by Kiwi.com too?Make it sting!

Wronged by Kiwi.com too?
Make it sting!