Kiwi.com complaint: Inappropriate refund amount

Complaint from DoHa reported on 21 June 2023 about Kiwi.com

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My complaint:

My flight from ZRH-DUS was canceled by the airline in January.
the ticket value was more than 480 CHF.

6 months later I finally receive the refund notification, and all I’m getting back according to Kiwi is 15 CHF?

Suggested solution:

I want the full flight costs refunded - and this time in monetary form.
No Kiwi credits anymore, because I don't want to use this platform anymore

Kiwi.com complaint Inappropriate refund amount
Kiwi.com complaint Inappropriate refund amount
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