Kiwi.com complaint: Fake Voucher Provided As Refund And Non Existent Customer Service
Filed 29 Aug 2022 by F
My flight was cancelled a few days after I booked it back in 2021, and I was provided with the two vouchers for the airline by Kiwi. After attempting to use them, the airline (CSA) advised the vouchers are not legitimate and do not work.
Tried everything to get in touch with Kiwi but they have non existent customer service and just ignore any written communication you send.
The airline even send I was entitled to a full refund, so Kiwi have probably just pocketed my money.
Unbelievable such a scam company like this can exist in this day and age, truly pathetic that governments allow this kind of company to run.
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