Filed 25 Aug 2022 by Israr
I checked for flight on skyscanner and choose kivi as the service provider I doubled checked the time and date on kivi web as you normally do before doing the rest off the booking and the time apps the date was what I need once done the booking and paid for the tickets I received and email shortly after the date was correct but the timing was completely different so I called them and they proof luckily I had taken screenshots off the booking so I sent them through to kivi the person I spoke to admitted that it the airline fault that they have changed the flight times so I asked for another timing for a flight on same day he was like I can’t help you he also said it not kivi fault I explained to him neither it’s my fault it between kivi and the airline you guy need to resolve this matter but they didn’t do anything about it this is the second time that I’m having trouble with kivi please can someone help
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