Kiwi.com complaint: Different PNR for Flight Destinatjon
Filed 28 Jul 2023 by Kestine
My first initial flight was cancelled and Kiwi offer the alternative which we choose. The flight is suppose to be from Lagos to Canada (Lagos-Ethiopia-Rome-Canada). As a Permanent Resident holder, I can transit through Rome without a visa but kiwi flight was not a transit or connecting flight. It was a disembarking flight which was not mention or stated when we were purchasing the ticket and the PNR’s are different. I was not allowed to board and I missed my flight
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