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Kiwi.com complaint: Additional country 7 hours for a flight

Open 130 views Travel

Filed 4 Jan 2022 by Lucas

I’ve placed a multi-city booking and received a ation.

Today 30 days before my flight they’ve informed me that the schedule has changed and now I’ll have to go to Chile and wait for 7 hours to actually got to my final destination.

This should be a booking from Madrid to Sao Paulo… I’m pretty sure there are direct flights as I can still book them with the airline

Kiwi sends me a general reply informing that I can change my booking on manage my booking page WHICH DOES NOT EXISTS!

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