KFC complaint: Food Not Tasting Right

Complaint from Air4u reported on 01 August 2021 about KFC

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My complaint:

We purchased a via door dash. Family Feast.
it was delivered within 40 minutes.
Chips were over salted to the point we could not eat them.
funny as i always though chips are season with 11 herbs and spices like the chicken.
Chicken was extremely hot and the crumbed coating was soggy rather crispy. They also lacked the normal KFC taste.
Overall the meal did seem to come from a KFC store.
We outlaid $ 33.95 Plus Delivery of $8.95 and couldn’t eat the chips.
Extremely poor.

Suggested solution:

Investigate as to why this happened and rectify this issue.

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