JustFly complaint: Trying to make a reservation with credit from a previous flight
Filed 18 Jun 2022 by Valerie
In 2019 I purchased 2 tickets to the UK for dates in 2020 well as we all know all travel was stopped due to covid I was given a credit and told I had to use the credit by September 30th.Well I’m now ready to use that credit I have literally been on the phone all day to Justfly trying to book my reservation ive been given the run around by every customer service representative and when ive asked to speak to management they would always say no one is available. I was also on hold at one point for over an hour.Its clear to me they don’t want to honor these credits.
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