Just Eat complaint: Didn’t receive order
Filed 8 Jan 2023 by Whitney
I ordered McDonald’s through just eat on Wednesday 4th January. Was waiting over 2 hours for a driver to be assigned. I rung the store they said they didn’t receive any order. Soon it said on just eat delivery was due. It said it was delivered but nothing came. I rung the store again explaining and they said no deliveries had left the store and to contact just eat to get a refund. I contacted just eat twice and they declined me twice for a refund. I’m disappointed in the service as I paid for food I never received. My mums food was also in the order so she is also witness to this. I don’t want just eat to give me account credit I just want me money back.
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