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Just Eat complaint: Zero Customer Service

Open 93 views Fast Food / Delivery

Filed 11 Jan 2023 by Eric

I never received my stamps after 3 orders so I contacted one of the restaurants they then said to contact just eat who then said to contact the restaurants. Absolute joke. Zero accountability. How can a business like this operate in the UK without having any customer service. They don’t have a customer service number have very basic options for raising any sort of queries. How greedy can a business be to not have better services in place. It’s impossible to even raise a complaint to them. No email or address to write a letter provided anywhere online. You have to rely on rude agents on their chat service who ignore you when you say you wish to make a complaint. Completely unacceptable.

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