Just Eat complaint: Wrong and Cold food

Complaint from RazaM reported on 07 January 2023 about Just Eat

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ordered two Deep Pan Xtra Large pizza (supposed to fed 4 people) for my colleagues but they came very thin like a flat bread, late and cold, the driver pressed the delivered button before even leaving their premises as he came at 19:45 but it says it was delivered at 19:20. We had to microwave the Pizza as they were cold, I called the restaurant but the person was extremely arrogant and rude claiming he got 15 years of experience and he can not make mistakes, I raise the issue with Just Eat who just issue £14.52 as account credit which is highly insulting as I paid £43 plus 2 extra for the dipps, they charge me for the bag but no bag was present, they charge me as Services Charge but no service been provided. I paid through my debit card

Suggested solution:

They should return a reasonable and respectable amount and into my card not as account credit to force me to buy again through them

Just Eat complaint Wrong and Cold food
Just Eat complaint Wrong and Cold food
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