Filed 29 Jan 2025 by Julia
We booked for 2weeks on the 7 November 2024 we arrived at the hotel where we was given a room which was too far away for us we asked to be moved near they said they would do that the following day but when we went down they said there was no rooms available come back tomorrow the following day we was offered a room with a balcony view off just roof tops we then spoke to the jet 2rep who was very understanding and went to see the reception and in the third day we was offered a decent room we also told the rep the food was always cold and the reception staff were very rude we have been to four star hotels we found this holiday very stressful we have always gone with jet two and never had a problem but this was one holiday we couldn’t wait to get back home Mrs j betteridge
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