Jean Coutu Pharmacy complaint: Harassment

Being harassed about not being able to come back because Jean Coteau weren’t able to keep a product Bayer Hydrocortisone cream in store on shelve though they continually have the bar code for the product on display and has been advertised on sale at $2.99 for 3 months though they are not going to receive it anymore. I am disappoint that I am led to believe that the assumption is the product will be here soon as possible and after 3 months of ongoing conversations about the Bayer Hydrocortisone creme for sensitive skin the pharmaceutical team over there refuses to see the severity of confusion this false advertising is causing and instead of removing the product due to the fact that they assure me it’s not coming back there is no order waiting they won’t take the ticket and bar code and sale off the shelves. I am trying to find out what is going on and they refuse to see they the priority of my concern.
The Manager, she was very blunt, rude, not very fluent in English though I tried to meet her requirements of speaking French they have decided instead it’s best I don’t come back because that girl don’t like me. I believe what she isn’t suppose to like is that their customers pharmacy needs aren’t being met. The manager refuses to place any more orders with Bayer products and won’t however take the advertising of Bayer products of the shelves. Is this not misinformation? Am I not to be concerned? Am I not allowed by to a pharmacy because I noticed a false advertising scam that has brought me to purchase the item the Bayer cream for the entire summer and to find out they aren’t even thinking about restocking the shelves? Should the product Bayer Hydrocortisone still be on shelve life if it’s never coming in? Should I not be concerned?