JCPenney complaint: fraudulent billing practices

Name: fraudulent billing practices
Item: JCPenney
Rating: 1
Author: Dorothy

Open 3 Mar 2023 129 views Fashion

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Filed 3 Mar 2023 by Dorothy

JCPenney is charging me a $40.00 late fee. They stopped billing me in January and I was not even aware that I owed a balance on this account.

This month they sent me an electronic message telling me to pay $90. immediately, which I did.
I dispute the late charge because they stopped my paper billing and never sent me an electronic bill since January!

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Case details

Status: Open
Company: JCPenney
Filed: 3 Mar 2023
Rating: 1/5
Desired resolution: Do not charge me a late fee when the fault is not mine!
Problem: Late fee charged after billing stopped
About: store credit card
At stake: $40

Progress

Filed
Company notified
Company replied
Resolved

3 Mar 2023 Complaint filed and published
3 Mar 2023 Message from Bizzy: we notified JCPenney about this complaint.

See all 9 JCPenney complaints

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