InTown Suites complaint: Rude and lies

Complaint from Note reported on 25 December 2022 about InTown Suites

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My complaint:

They gave me room with heater not working it’s vey cold here in Dallas right now. I can’t sleep no customer service available to call No office open and today is Saturday on Sunday they close, they open Monday very disappointed very disrespectful I think the lady did on purpose by giving me room with no heat working

Suggested solution:

They need to fix my heat but right now I’m going to spend 2 nights with out heat until they open on Monday and who knows if they are willing to fix it

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