InTown Suites complaint: Rude and lies

Name: Rude and lies
Item: InTown Suites
Rating: 1
Author: Orwa

Open 25 Dec 2022 106 views Hotels / Motels

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Filed 25 Dec 2022 by Orwa

They gave me room with heater not working it’s vey cold here in Dallas right now. I can’t sleep no customer service available to call No office open and today is Saturday on Sunday they close, they open Monday very disappointed very disrespectful I think the lady did on purpose by giving me room with no heat working

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Case details

Status: Open
Company: InTown Suites
Filed: 25 Dec 2022
Rating: 1/5
Desired resolution: They need to fix my heat but right now I’m going to spend 2 nights with out heat until they open on Monday and who knows if they are willing to fix it
Problem: Room heater broken, no staff available
About: hotel room heater

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Filed
Company notified
Company replied
Resolved

25 Dec 2022 Complaint filed and published
25 Dec 2022 Message from Bizzy: we notified InTown Suites about this complaint.

See all 205 InTown Suites complaints

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