InTown Suites complaint: FloodingNo water

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   Hilton corporate drive east columbus sucks and sho 30 Dec 2022

   Good luck!!! I stay there as well and my room had extreme damages everything i own including all my childs xmas gifts soaking wet and ruined....was told to contact corporate about the entire situation and they said it was out of their control....so on xmas eve i get my ceiling falling apart along with fire alarm and who knows how many gallond of water flooding my room and everything we own my child tramuatized....no one on property for over a hour...fire department had busted several doors tryibg to get wayer turned off....soo much water n my room the fire dep had to use a squeege to attempt to remove 4 inchs of water from wall to wall....after waiting over a hour soaking wet and outside being -4 degree finally when staff was there i got into another room and told i had 1 day to get belongings out of room so i had to stay up the entire night trying to move what was dry and washing and drying my belongings than did xmas morning just to be told ALL of that inconvience on me and my family is out of their control....i think not...i think bare minimum some kind of discount should be given if not a free week of something...i mean i legit had to go buy several new clothing sets that was gifts and was told by HQ that it was out of their control....people should be filing health department complains....there is no way they can take 0 responcibilty for this situation oh yea and on top of it No Running water for over 36 hours...

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