InTown Suites complaint: Bed Bugs And Vacation Ruined

Name: Bed Bugs And Vacation Ruined
Item: InTown Suites
Author: Phyllis

Open 1 Dec 2020 291 views Hotels / Motels

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Filed 1 Dec 2020 by Phyllis

I stayed in an intown suites in Columbia sc in September. I’ve been trying ever since to get a refund for my room as I couldn’t stay there with my children more than 2 days. We were bit the room smelled foul, and there was blood and bugs everywhere

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Case details

Status: Open
Company: InTown Suites
Filed: 1 Dec 2020
Desired resolution: I would like a refund for the missed days, changed flights, and the bed bug bites my newborn son had all over his face and body. Not to mention making my family stay in a room covered in blood during COVID-19 pandemic
Problem: Bed bugs and blood in hotel room
About: hotel room

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2020 Complaint filed and published
1 Dec 2020 Message from Bizzy: we notified InTown Suites about this complaint.

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