Instacart complaint: No refund for all wrong purchases

Complaint from yulanzxy922@gmail.com reported on 15 May 2022 about Instacart

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My complaint:

I was very angry with my order, after the shoper ed the information with me, she still bought the wrong item after I told her that she chose the wrong item. However, when I reported this to the APP, it only refunded the price of my product. My order was only one kind and then it was all the wrong stuff. Why do I have to pay DELIVERY FEE and service charges and surcharges for the wrong purchase? ?

Suggested solution:

full refund

Instacart complaint No refund for all wrong purchases
Instacart complaint No refund for all wrong purchases
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