Instacart complaint: Multiple Customer Service Failures
Filed 12 Jan 2021 by JENNIFER
I’ve cancelled my annual subscription due to the previous the lack of service from the company and on the drivers part; I was literally walking up to my yard and the driver returned my items because I didnt answer my cell THE BATTERY HAD DIED AS I WAS WALKING UP TO THE HOUSE AND THE DRIVER WHO WAS STILL THERE TOOK ALL OF MY ORDER BACK BECAUSE I HADNT ANSWERED THE CELL PHONE! OR THE DOORBELL. BY THAT TIME THE DRIVER HAD BEEN INSTRUCTED BY THE COMPANY TO TAKE BACK ALL OF THE ORDER.
This time I was home but could not answer the phone in time SO rather than KNOCK OR RING THE BELL the driver left my order in the yard and not on the porch as usual, and WHY was this order NOT returned? why only the alcohol portion was returned???
A charge from Instacart you do not recognize? What IC* INSTACART on a bank statement means
Report
Discussion
0 comments
No comments yet. Been through something similar with Instacart? Start the discussion above.
More Instacart complaints
View all 359Diver
Here in Memphis some people will order from instant cart and their gold is to get their things that they…
Charged for items not delivered
On December 18, 2020, I asked for two packages of salted pollock. One was pollock filet and the other pack…
Paying with phone app instead of with card
Today we had an Insta cart shopper trying to pay with Google pay and the payment was not going through…