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Instacart complaint: Missing items, damaged items, order cancelled, hidden fees

Open 205 views Supermarkets / Grocery Stores

Filed 11 Nov 2021 by Doug

Every single time I order something is wrong. Missing items, frozen items melted. Twice my order got cancelled because the shopper said my Sam’s club membership card was not working. A few times they put hidden fees on my receipt after I ordered. This time, I did get a wrong flavor of an item and These are fees that was added on. I had a coupon for fee delivery, the following fees
Delivery fee: $5.99 (I had free delivery but still got charged)
Service fee: $8.88
Service fee tax: $.53
Delivery fee tax: $.36
Bottle Deposit: $ 5.90
Priority fee tax: $.53
When I sent in a complaint they sent a email back saying they are restricting my account because of to many problems.

Instacart complaint: Missing items, damaged items, order cancelled, hidden fees
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