Instacart complaint: Unauthorized charges to my card

Complaint from Mkellyj reported on 10 November 2021 about Instacart

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My complaint:

I ordered Vitiman water to be delivered got text item is out of stock so I asked for the order just to be canceled and look at my Visa card to make sure money was returned to my card and I noticed the charge was pending return but I also noticed another charge for $450 for God knows what. So I have to cancel my card and wait for a new one to come in the mail. I get my new one and one week later I noticed in membership fee I never signed up for no membership of over $100 I called the number and first got the runaround they tried to talk me into a lesser membership which I told him I never signed up for membership I never have ever had anything delivered finally I convinced him I don’t want their membership and he said they would refund the membership fee

Suggested solution:

I'm mostly complaining so this doesn't happen to somebody else in the future

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