Filed 22 Nov 2022 by PAMELA
IF YOU MARK ITEMS DO NOT SUBSTITUTE, THE SHOPPERS AT INSTACART PAY NO ATTENTION. THEY OBVIOULSY BUY WHAT THEY WANT, NOT WHAT THE CUSTOMER WANTS. THIS HAS HAPPENED TO ME 3 TIMES IN A ROW, WHERE I CHECK DO NOT SUBSTITUTE AND I STILL GET SUBSTITUTIONS. INSTACART SHOULD TRAIN THEIR BUYERS TO PAY ATTENTION TO WHAT THE CUSTOMER WANTS, NOT WHAT THE SHOPPER WANTS! I DON’T THINK I WILL USE INSTACART AGAIN, I WILL DO MY OWN SHOPPING! VERY INEFFICIENT PEOPLE WORKING AT INSTACART!
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