Instacart complaint: Dealing with a human

Name: Dealing with a human
Item: Instacart
Rating: 1
Author: David

Open 23 Nov 2022 95 views Supermarkets / Grocery Stores

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Filed 23 Nov 2022 by David

Want to cancel an account I had thought I cancelled a while ago. Their site makes it almost impossible to actually talk to a human. Have had to reset my password several times and still haven’t been able to talk to someone. No complaints about the service, simply a service no longer needed.

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Case details

Status: Open
Company: Instacart
Filed: 23 Nov 2022
Rating: 1/5
Desired resolution: Cancel my account and notify me its resolved
Problem: Cannot reach a human to cancel account
About: grocery delivery account

Progress

Filed
Company notified
Company replied
Resolved

23 Nov 2022 Complaint filed and published
23 Nov 2022 Message from Bizzy: we notified Instacart about this complaint.

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