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Filed 27 May 2021 by Dena

I have a full-time job not just instacart I have not been working for his card there is no money in my account I remember one Saturday looking at instacart to see if there was any orders and I took a picture with out my wig on without my wig on and it wasn’t until a week or so later they told me that a recent photo didn’t match my account and deactivated me and try to say that somebody’s using my account and they don’t have any proof to show that because my account still showing that I made $0 for the past three for weeks so if someone was using my account why wasn’t there any money in it they do not investigate it they say they do but it’s all lies and then they say do not continue to contact us we’re deactivating you and that’s it there is no proof at all they don’t show you the picture and this must stop they need to stop doing this false deactivation defamation of character and taking people out of work for no reason at all. They should be able to produce the pictures if we’re they’re saying is true.

Instacart complaint: False deactivations
Photo Dena uploaded with this complaint

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1 comment

  1. Adrianna Archuleta

    The same thing happened to me. June 8th 2021 I was asked to take a photo to showit's me. I took the pictureand to came out blurry, I went to delete so I could take another one but hit the send button instead and now I am deactivated after I pleaed with them saying look it's me and i sent them proof and i was told not enough proof and was Permanently deactivated WTH!!!! THIS IS SO WRONG cause of a simple mistake . So I am contacting a lawyer to see about this I keep I updated

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Wronged by Instacart too?
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