Instacart complaint: Discrimination

Complaint from Nancyherrera reported on 14 February 2023 about Instacart

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My complaint:

So I’ve been with Instacart for three years, and they won’t answer me why they won’t work on my account they keep taking stars for no reason they keep holding me down, and all I get is the very worst of the worst so I sit with those other shoppers, every one of them are a different race every one of them get a high-paying batches Then I got told by an agent that maybe if Mike skin color was different

Suggested solution:

Fixing my account to where it should be, and I’m not allowing agents to change whatever they want. They don’t wanna pay right to quit paying extra heavy batches. They quit paying mileage and now they just keep taking my stars name is nobody and then when I tried to text to talk to somebody, they don’t answer me they just hang up or they just sit there.

Comments: 1
Rating:

Comment by poster of the complaint Nancyherrera

1 year ago - Oh yeah they fix my account. OK they fixed it so good that I don’t make any income I’m a five star or diamond shopper and I don’t even get anything decent. They just continue to give them to them the same people over and over the big batches, but I get told I’m supposed to except the little ones ain’t happening.

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