Instacart complaint: Deactivate

Complaint from Tiffany030506 reported on 14 November 2020 about Instacart

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My complaint:

To start off I would like to say that my account getting deactivated was not right. I was never told when I supposedly didn’t deliver a order. Then I was told that my account was being deactivated because I didn’t deliver 5 order. I didn’t even get to prove that I deliver the order. No one would tell me what orders that I supposedly didn’t deliver so I could prove that I deliveded the order. I can bet that two of the orders that they say I didn’t deliver was in a chat that they told me to donate or keep the groceries and nobody checked the chats. I don’t think that my account should of been deactivated. I delivered every order that I accepted except for the two orders that I was told to donate or keep them. So if someone could please get back to me I would appreciate it.

Suggested solution:

Reactive my account

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