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Instacart complaint: Fraudulent charge on my debit card

Open 689 views Supermarkets / Grocery Stores

Filed 17 Aug 2021 by Laura

On July 4, 2021 I noticed a charge on my card for $106.35 and once I called my card company found out it was done thru instacart. I have used instacart in the past, my last purchase was June 7, 2021. Was my card information kept on file,? Who got access to it? They should be protecting their customers from this kind of fraudulent behaviors. I expect this to be looked into and a refund given to me for the amount wrongly taken out of my account. Now I will never use instacart again because it’s not trustworthy, and I will tell others about my experience with instacart as well.

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