Instacart complaint: Customer Service

I placed an order today through Instacart. When the items were delivered there were a number of discrepancies. 1. The package size for the Select a Size Bounty paper towels was out of stock. Instead of contacting me to replace it for a different amount or to refund me, the shopper replaced with full sheets instead of select a size. 2. Snapple Diet Raspberry Tea was on sale for buy 2 get 2 free. I know that I selected 2 for the quantity as I always take advantage of when it is on sale. I did not check it before placing my order and I should have as I received only one 6-pack. I feel the shopper should have checked with me when she saw it was on sale. 3. I ordered 1 lb. of broccoli. What I got was maybe 2 oz. 4. I ordered 1 lb. of fresh Kale. What I got was something that looks like it was taken from the garbage. I would also like to say that I called your customer service and was more than dissatisfied with the person I spoke to. She was patronizing, rude and not helpful at all.