Instacart complaint: Deactivated

Name: Deactivated
Item: Instacart
Author: Beatrice

Open 2 Mar 2021 182 views Supermarkets / Grocery Stores

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Filed 2 Mar 2021 by Beatrice

I took my first photo I had makeup. When asked this week for a digital photo. I had no makeup. And got deactivated for not being same person. That’s so discrimination. Cause I didn’t oil the same. Wow

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Case details

Status: Open
Company: Instacart
Filed: 2 Mar 2021
Desired resolution: Because they could if asked me for a new photo not just state I breached contract. I feel they are wrong. So I’m suppose to look the same everyday. Didn’t know I had to wear makeup to look the same. They have my license couldn’t they figure it out by looking at photo.
Problem: Shopper account deactivated over photo mismatch
About: shopper account

Progress

Filed
Company notified
Company replied
Resolved

2 Mar 2021 Complaint filed and published
2 Mar 2021 Message from Bizzy: we notified Instacart about this complaint.

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