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Instacart complaint: Charged on wrong card, lost access to Costco promotion

Open 118 views Supermarkets / Grocery Stores

Filed 30 Apr 2022 by Ronald

Instacart app somehow changed from my default card to another when Annual membership was charged. I contacted customer service who said it would be easy to correct and told me to resubscribe with my new card. When I did, I lost access to my deal as a Costco member. It was now only $99 to pay for the annual membership. Will never use this app until this is corrected, as it is more of a luxury and not a need anyway. Not worth $99 to me, barely worth $79.

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Wronged by Instacart too?
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