Skip to content
File a complaint

Instacart complaints

Instacart complaint: Shopper used my credit card to do their own shopping

Open 108 views Supermarkets / Grocery Stores

Filed 28 Apr 2022 by Deirdre

I placed an order today through the Fred Meyer website. There were a total of 28 items on this order with substitutions for 6 items permitted. I received text messages from the shopper concerning 5 items being out of stock. I then received ation that shopper ‘Willie D’ had checked out. An hour later my order still had not arrived (nor did it ever). I went to the Fred Meyer website and the order reflected the following details: 1) ALL 28 items I ordered had been marked as ‘out of stock’ which when I checked with the store, they ed this was a lie 2) The 6 items I allowed for substitutions had items selected that were not on my order, nor did they make any substitution sense what-so-ever 3) The ‘delivered to’ address was not mine but that of a business which was not associated with my account in anyway. Clearly their shopper did their own shopping using my credit card

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Instacart? Start the discussion above.

Wronged by Instacart too?
Make it sting!