Complaint: Account deactivated

on 28 December 2020 about Instacart in category Supermarkets / Grocery Stores

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I have had my account deactivated by shopping with another active instacart shopper I have check the policy and I feel have not broken this policy. Recently a friend of my was shopping for instacart when a notification pop up before she started shopping about rules, where a mask, wash hands, only shop with instacart shopper. I have seen a lot of people shopping together why am I been punished for doing the same. I have attached the policy I found.

0 0 vote
Justified complaint?

Suggested solution:

Re-activate my account

Account deactivated
Account deactivated
Notify of
Inline Feedbacks
View all comments