Geek Squad complaint: Geek Squad Remote Repair

Name: Geek Squad Remote Repair
Item: Geek Squad
Rating: 1
Author: Peter

Open 1 Sep 2022 123 views Consumer Electronics

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Filed 1 Sep 2022 by Peter

I’ve been on an annual contract with GS for several years. In the past year, the GS remote access does not allow me to open it. This has been persistent. I feel I’m paying for a service and not getting it.

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Case details

Status: Open
Company: Geek Squad
Filed: 1 Sep 2022
Rating: 1/5
Desired resolution: Allow me to open the GS remote-control page so GS can perform their computer repair service.
Problem: Remote support page will not open
About: annual tech support plan
Dealing with it for: 365 days

Progress

Filed
Company notified
Company replied
Resolved

1 Sep 2022 Complaint filed and published
1 Sep 2022 Message from Bizzy: we notified Geek Squad about this complaint.

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