Gate.io complaint: Use extreme caution

Name: Use extreme caution
Item: Gate.io
Author: Chris

Open 15 Sep 2021 171 views Crypto / DeFi / Blockchain

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Filed 15 Sep 2021 by Chris

gate.io will randomly change your coin wallet to a new address locking you out of your coins. At best after a week they’ve returned almost half of what was in the wallet they changed and last from support was
Has been forwarded to the specialist to handle it for you, it will take a few hours.
Thanks for your patience.

And that was 4 days ago.

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Case details

Status: Open
Company: Gate.io
Filed: 15 Sep 2021
Desired resolution: If your going to make technical errors, correct them in a timely manner. Or at least correct them period...
Problem: Wallet address changed, coins locked out
About: crypto wallet
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

15 Sep 2021 Complaint filed and published
15 Sep 2021 Message from Bizzy: we notified Gate.io about this complaint.

See all 54 Gate.io complaints

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