My complaint:
I purchased 100£ bitcoin long time ago, tried to convert it but the locked/suspended the account. I did a verification but it’s pending and seems like no one actually looking at it.
Suggested solution:
Give access to my assets
Freewallet complaint: Frozen asset, suspended account, delay in verification
Complaint from Attila reported on 24 July 2023 about Freewallet
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Message from Bizzy from Complain.biz
9 months ago - We have sent an email to Freewallet about your complaint
Message from Bizzy from Complain.biz
9 months ago - Complaint is picked up by Freewallet
Message from Bizzy from Complain.biz
9 months ago - Complaint is solved by Freewallet
Freewallet
Responded on 25 July 2023 at 09:08
Offered solution:
Hello Attila!
Please share your ticket number. We'll be happy to look into the details and get back to you with an update. Looking forward to hearing back from you!
Message from Freewallet
8 months ago - Hi there! We haven't heard back from you yet. Can we still help? Your ticket number would be very helpful.
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