Food Lion complaint: After 39 years, I may have to change stores.

Complaint from Mahala reported on 06 October 2023 about Food Lion

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have been a loyal customer for 39 years. I enjoy your employees they polite and helpful. My complaints are over changing what you sell. I have Celiac. I need gluten free food, slowly you have less available and today there were no gluten free baking mixes and no empty spaces for it. This has slowly occurred in the frozen department. Further, there is no more Kefir of any flavor. I also notice more high carb junk food. There is a Harris Teeter half of shopping center away that does sell them.

Right now I have to shop at both stores to get what I used to be able to get at Food Lion. They are getting dollars I would father spend with you. Is my demographic one you are no longer? Do you want me to leave as a customer.?

Why are you changing to less healthy junk food instead?

Please advise
Dr. Christine ****

Suggested solution:

Please restore your inventory to items I need. I don\'t like shopping in two stores. Also this is a high socio economic area. Maybe this will help with inventory decisions.

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments