Finnair Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Finnair over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Finnair's offerings.

Sentiment data last updated on April 16, 2024

Finnair complaint process

Do you have a dispute or had a bad customer experience with Finnair? Submit your Finnair complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Finnair.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Finnair complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Finnair?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Finnair complaints chart

We have received 2 complaints about Finnair over the last 12 months. The graph below shows a monthly breakdown.

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Finnair complaint statistics

Curious about Finnair's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
0
Complaints pending
0
Complaints resolved
1.7
/10 3 ratings

How to contact the customer service of Finnair?

Below, you will find the contact information for the complaint department of Finnair. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-929-474-6049
Contact form:

You can contact the customer service of Finnair by calling +1-929-474-6049 . If you want to reach out to Finnair through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Finnair reviews: (3)

Authentic experiences shared by our community for your benefit.

Missed my flight

Complaint from Sravan Gnanaprakasan on 08 April 2024 about Finnair.

So basically i was travelling from qatar to finland and then finland to london.I paid for the whole journey maybe 2 weeks back befre the journey. From qatar airport i was supposed to get 2 boarding passes, wherin the finnair... Read more

Comments: 0
Rating:

connection waiting time too long

Complaint from junyan fu on 21 May 2023 about Finnair.

hi my name is junyan fu i took finair airline from Shanghai to Dublin Ireland .my original plane ticket return from Shanghai china was 12/05/23 00:55 departure from Shanghai arrive Helsinki on 13/05 around half five wait for two... Read more

Comments: 0
Rating:

Refund not paid

Complaint from Finnair is bad on 08 January 2023 about Finnair.

Due to the situation beginning 2022 Finnair did cancel my flight from St Petersburg to Helsinki (return ticket). I submitted online the refund request, it was approved by Finnair and now almost a year later, the refund is still not paid. Read more

Comments: 0
Rating:

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