While Finnair strives to provide reliable air travel services, complaint data from our community has flagged several recurring issues with travel disruptions and customer service. Common complaints include missed flights, extended connection waiting times, and delays in refund processing. Customers also report difficulties with reaching customer service to resolve their issues.
To avoid these issues, we strongly advise customers to confirm flight schedules and connection times well in advance, and to have all necessary travel documents readily accessible. If issues arise, contact customer service immediately, document all interactions, and keep copies of tickets and receipts to support your case. Additionally, consider purchasing travel insurance to cover unexpected disruptions.
Do you have a dispute or had a bad customer experience with Finnair? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Finnair.
Our sentiment meter has detected that Finnair complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Finnair, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Finnair over the last 12 months. The graph below shows a monthly breakdown.
Curious about Finnair's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Finnair. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Finnair by calling +1-929-474-6049 . If you want to reach out to Finnair through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified Finnair customers. Search, discuss and connect with other people in our community.
Complaint from Sravan Gnanaprakasan on 08 April 2024 about Finnair.
So basically i was travelling from qatar to finland and then finland to london.I paid for the whole journey maybe 2 weeks back befre the journey. From qatar airport i was supposed to get 2 boarding passes, wherin the finnair... Read more
Complaint from junyan fu on 21 May 2023 about Finnair.
hi my name is junyan fu i took finair airline from Shanghai to Dublin Ireland .my original plane ticket return from Shanghai china was 12/05/23 00：55 departure from Shanghai arrive Helsinki on 13/05 around half five wait for two... Read more
Complaint from Finnair is bad on 08 January 2023 about Finnair.
Due to the situation beginning 2022 Finnair did cancel my flight from St Petersburg to Helsinki (return ticket). I submitted online the refund request, it was approved by Finnair and now almost a year later, the refund is still not paid. Read more
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