Filed 19 Jan 2022 by Terry
A very important time sensitive package was shipped on 112. I paid almost $60 for this package to be delivered 2 day by 12PM which it should’ve arrived 114. The package has been sitting at the destination facility since 114 6:30PM. A week later and there hasn’t been any type of movement with the package. I have contacted FedEx multiple times requesting an updating with no luck. FedEx is ripping people off with the high cost and no guarantee. The sorting facility is 20 minutes away from the destination and yet I was told the package couldn’t be picked up. If FedEx is unable to provide the service it shouldn’t be offered. I will never use FedEx again!!!
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