FedEx complaint: I KEEP BEING TOLD THAT MY PACKAGE OF MEDICAL SUPPLIES THAT I WAS SUPPOSED TO HAVE THIS 3 DAYS AGO. i KEEP GETTING NOTICES VIA TEXT THAT THE SUPPLIES WILL BE RECEIVED BY 10 PM. EVERY DAY FOR 3 DAYS I GET THIS MESSAGE. THIS SHIPMENT IS CRUCIAL. I

FIRST WHEN I INITIALLY CALLED FED EX THEY TOLD ME COULD NOT TRACK MY PACKAGE. THIS WAS 618 AT 11AM. I CALLED AGAIN AND RECEIVED A TEXT MESSAGE THAT THE PACKAGE WOULD ARRIVE BY 10PM THAT SAME DAY. IT NEVER CAME. ON 619 I CALLED FED EX AND RECEIVED A TEXT STATING THE PACKAGE WOULD ARRIVE BY 10PM. IT NEVER CAME. ON ON 620 I RECEIVED ANLOTHER TEXT STATING THAT THE PACKAGE WOULD ARRIVE BY 10PM. AGAIN, IT NEVER CAME. I CALLED THIS MORNING AND WAS TOLD THE PACKAGE WOULD ARRIVE BY 8PM. THERE WERE NO APOLOGIES OR CONCERNS VOICED BY A FED EX EMPL,OYEE. THE PACKAGE I HAVE BEEN WAITING FOR CONTAIN CRUCIAL MEDICAL SUPPLIES AND IF NOT RECEIVED TODAY, I WILL HAVE TO BE HOSPITALIZED. I ALWAYS THOUGHT THAT FED EX WAS A REPUTABLE COMPANY BUT I HESITATE TO USE YOUR SERVICES AGAIN. I AM CURRENTLY RECEIVING CHEMOTHERAPY AND RADIATION FOR CANCER. IT’S DIFFICULT DEALING WITH THIS AS IT IS, BUT THE ADDED STRESS DOES NOT HELP.