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Evri complaint: They’ve done it again

Open 61 views Parcel Couriers

Filed 19 Jun 2024 by Grace

This is a copy of my latest review complaint on Trust pilot. I have written so much re the 3 complaints trying to find my deliveries that I thought it easier tocopy and send to you

THEYVE DONE IT AGAIN !!
I have previously written about how the local courier Darren is continuously delivering my parcels to the wrong house. Sharing a picture of the [wrong gps] and no photograph, unless I click into the so called proof that chat bot has.
This has now happened more than 3 times, I complain each time and it gets me no where. They say they will look into it, but instead they send you round in circles. And you end up being told to deal with the seller. The seller fights that theyve been shown proof of delivery (of wrong gps and picture of wrong house) so you get nowhere. Lose your money and item and all the time you have to waste trying to chase things up.
Begining to believe the only humans that work for evri are the ones that push the buttons for the generic messages, like the ones that appear under this and other messages.
They don’t care. I have definite proof of this. It’s a great big fat Zero .
Youre a joke Evri, I’m a pensioner, and the money I spend on parcels is for needed items as I don’t have money to spare. But you just don’t care.

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