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Evri complaint: Order delivered to wrong address

Open 58 views Parcel Couriers

Filed 19 Jun 2024 by Naima

I made an online purchase, and the sender chose Evri for delivery. Normally, deliveries are smooth and punctual, but this time my order was not only late but also delivered to the wrong address. The courier even took a picture of someone who isn’t me at a completely different location, which I ed through the verified GPS. I contacted their customer service bot earlier this week, but I haven’t received any response. I am extremely disappointed and cannot understand the lack of response from their team.

Evri complaint: Order delivered to wrong address
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