Evri complaint: Regarding Delayed Parcel no updates.

Complaint from Asma salim reported on 11 February 2024 about Evri

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My complaint:

To whom it may concern,

I am writing to express my dissatisfaction regarding the delayed delivery of a parcel with the code COOHHAO456855248, which was requested on February 6th. Despite the urgency of the matter, the parcel is now 6 days overdue with no updates provided.

This delay has severely impacted me both personally and professionally. It has disrupted my plans, causing inconvenience and stress. Despite my daily complaints and communication with a representative, the situation remains unresolved.

I am requesting a full refund for the delayed delivery and compensation for the inconvenience caused. I urge your company to improve its communication channels and take necessary steps to prevent such delays in the future.

Thank you for your attention to this matter.

Suggested solution:

I would like EVRII to ly issue a full refund for the delayed delivery and provide compensation for the inconvenience caused. Additionally, I expect them to improve their communication channels and ensure that such delays are minimized in the future to maintain customer satisfaction.

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